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Technical support

Our machines deliver the best results - over many years to come. The reasons for this are their robust construction and a long service life of the components used. All this is complemented by our comprehensive maintenance concept. Through the intelligent networking of our machines and processes, we provide remote maintenance for readjustment and optimization of the processes on many pad printing machines and systems. Via Remote Assist, we can also carry out a retrofit on existing machines, support our customers in increasing output rates, and provide them with optimum advice when it comes to product changeover processes or special components.

Maintenance and repair

Maintenance and repair starts with us already in the construction phase. With our pad printing machines and systems, we rely on intelligent machine design with short changeover times and the lowest possible wear. This eliminates possible operator errors in advance, thereby improving machine control, and leading to value retention and increasing the service life of your machine. Our comprehensive maintenance concepts are rounded off with employee training. And if a failure does occur? – Fast action is important. Thus, we intervene via remote maintenance in real time, diagnose the problem and assist with readjustment or repair. Our service technicians are happy to come directly to your site, anywhere in the world.

Technical spare parts and retrofit

Do you need specially manufactured spare parts for your TAMPOPRINT pad printing machine? Do you need a new workpiece fixture for a new application? Or do you need support for a new application by means of sampling? Then contact us! Of course, we also take care of a general overhaul or a retrofit of your machine to new functionalities.

Service offers

The permanent quality improvement of our machines enables us to extend the maintenance intervals of TAMPOPRINT machines. This means less downtime and even easier to plan maintenance measures. Regular inspection means more reliable production, maximum machine availability and predictable inspection intervals for you. We will be happy to create service and maintenance contracts tailored to your company and needs. Contact us and you will receive a service offer according to your wishes and concerns.

Your contact for pad printing service

Alexander Gottwald

I will be happy to help you with any questions you may have on the subject of service for pad printing machines.

Tel. no.: +49 7150 928-165

Your contact for service laser

Roland Heubach

I will be happy to assist you with any questions you may have on the subject of service for laser systems.

Tel. no.: +49 7150 928-328

Our understanding of service at TAMPOPRINT®

We advise our customers not only on the purchase of the right machine or the right system for the respective requirement. And we are here to assist you after the sale. Our service staff will look after and support you with issues such as maintenance, retrofitting and repairs. As a full-service supplier, we specialize in the precise interaction of the machines with all system components. This means that TAMPOPRINT, as a manufacturer, can quickly and reliably deliver the optimal solution for your request. The perfect networking of our specialist departments also helps. Our “troubleshooters” support you around the clock. Whether directly at your site or via remote maintenance and use of integrated remote assist technology.